December 10, 2015
Office 365 does not allow you to change your password; you must do this through SSAA.
A lot of students are asking if they can change their Office 365 password, so we thought it would be helpful to post this reminder.
You cannot change your Office 365 password in the application.
Office 365 uses your university password, which is automatically synchronised to your Office 365 account.
If you are being told that your Office 365 password has expired, this means your university password has expired and needs to be reset through SSAA or you have recently updated your university password and the synchronisation process has not yet completed. You can only change your Office 365 password by changing your University password and waiting for the synchronisation to complete.
You can check which password is being accepted by going to the Office 365 portal (below) and attempting to log in with your current password; if that does not work try your previous one.
Full information and FAQs are available on the IT Services Office 365 webpage.