IT Support: Point of Business (PoB) — Students

The IT Customer Support Service is your first point of contact for students and staff seeking assistance with IT-related queries or guidance.

You can easily contact us online through our Point of Business service (PoB for short). 

Video Tutorials for Point of Business


1. You can start by getting an overview for using Point of Business, the IT Service Desk System:




2. Next, you can see how you can submit a request for support using PoB:




3. This video shows how you can use PoB to monitor progress and update your support request:




4. Finally, you can see how to search PoB for your support requests: